CINDER WINE CLUB & CUSTOMER CARE
Our Winery is open for Reservations and Walk-Ins from 1pm to 7pm, Wednesdays to Sundays.
Have questions about our Wines, Events, Visiting our Tasting Room, or Information about our Releases? You’re in the right place! Explore commonly asked questions and find answers to make your experience with us even more enjoyable. If you can’t find what you’re looking for, feel free to reach out to our friendly Wine Club Team for assistance. Cheers!
Please contact us at 208-906-0555 ext.1 (direct) or [email protected].
I'm in the Cinder Wine Club, when is the next Allocation, events and shipping occur?
The Timeline for the 2025 Fall Release Is Listed Below: To Be Announced!
Pickup Club Members: Here’s your Timeline….
- Tastings Begin in the Winery for ALL Clubs on September 3rd.
- Allocation Pick up and carts loaded begins for 12 & Loyalty Clubs September 3rd
- Allocation Pick up and carts loaded begins for 6 & 3 Clubs on October 1st, but you’re welcome to taste early!
- Pick up parties take place Sept 20th & Oct 5th. Click on the date you want for the tickets link, only $10 per person this year, with live music, food trucks, gift bags and new wines to taste!
- Loyalty & 12 Club Cards Charged on Oct 1st, make your edits before this date!
- 6 Club & 3 Club Cards Charged on Oct 15th.
- Fall Release Tastings end October 26th.
- Last Day for Allocation pick ups is November 9th, unclaimed allocations will be shipping to the addresss’s on file this following week at the wine club member’s expense.
Shipping Club Members: Here’s your Timeline….
- September 22nd: Allocation carts loaded, they will be available to edit and swap bottles this day.
- September 29th: Cards charged for current allocation selections
- October 6th-7th: Allocations shipped out to address on file, please make sure to double check this address is accurate before these dates.
For More Information on booking reservations for tastings or attending Pickup Parties go to the Events page!
When can I pick up my wines at the winery?
12 & Loyalty Club Members can start to pickup their Fall Wine Club Allocations on September 3rd at the winery.
6 & 3 club can pickup their allocations starting Oct 1st.
Please ensure you visit during business hours, Wednesday to Sunday (1pm to 7pm). Any remaining “Pick Up” allocations are shipped out via FedEx at Member’s expense.
What is in my Allocation?
-Ship Club Members- You’ll be able to view your allocation in your online account starting September 22nd.
-Pick Up Club Members- you’ll be able to view your allocation in your online account starting… Sept 3rd for 12 & Loyalty Clubs, Oct 1st for 6 & 3 Clubs.
Remember that ALL Wine Club Members can adjust their allocation before taking their wines home!
The newest wines available from Cinder are….
2024 Dry Riesling
2024 Chardonnay
2024 Verdejo
2023 Valentina
2023 Vera
2023 Lanae Ridge Cabernet Sauvignon
2023 Tempranillo
What are the events you are hosting to celebrate the new wines?
There are many ways to enjoy the new wines this Fall!
Cinder Pick up parties:
We Listened—Your Pickup Party Just Got an Upgrade!
After hearing your feedback, we’re reimagining the Wine Club Pickup Party to be more relaxed, fun, and worth your time.
$10 Ticket Includes:
Full tasting of new release wines
A custom take-home wine glass
New Format Highlights:
Live music on the lawn
Garden Bar open with wines by the glass
Shaded seating + chill garden vibe
Food trucks on-site (1 savory, 1 sweet—buy what you want!)
- Nomanic Oven Food Truck
- Ice cream truck
More casual, more you—this is a party worth sipping for.
September 20th & October 5th
Buy tickets on our events page!
How can I set my online order to Pick Up instead of Shipping?
At checkout, select “EDIT” next to your default shipping address for the pick up option! You order will then be ready for pick up at the winery anytime during business hours;
CINDER WINES
Wednesday to Sunday, 1pm-7pm
107 E. 44th Street
Garden City ID 83714
What is the Loyalty club and how do I become a part of it?
Loyalty Club at Cinder
As a thank-you to our most dedicated members, anyone in the 6- or 12-bottle club for 5 or more years is automatically upgraded to our Loyalty Club. No need to apply—we’ll contact you by phone or email when you qualify. This exclusive tier unlocks elevated perks, including:
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20% or 15% off all purchases (20% for 12 Club members and 15% for 6 club members) — an upgrade from your current club discount
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Invitations to exclusive Loyalty-only events
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Early access to new wines and behind-the-scenes releases
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More time with our winemaker and founder
Please note: the 3-bottle club is not eligible for Loyalty Club benefits. However, if you were previously in the 3-club and later upgraded to a 6 or 12 bottle club, your time in the 3-club still counts toward the 5-year requirement. Once you qualify, we’ll let you know!
It truly pays to be part of the Cinder family long-term.