CINDER WINE CLUB & CUSTOMER CARE
Our Winery is open for Reservations and Walk-Ins from 1pm to 7pm, Wednesdays to Sundays.
Have questions about our Wines, Events, Visiting our Tasting Room, or Information about our Releases? You’re in the right place! Explore commonly asked questions and find answers to make your experience with us even more enjoyable. If you can’t find what you’re looking for, feel free to reach out to our friendly Wine Club Team for assistance. Cheers!
Please contact us at 208-906-0555 ext.1 (direct) or [email protected].
I'm in the Cinder Wine Club, when is the next Allocation, events and shipping occur?
Pickup Club Members: Here’s Your Fall 2026 Timeline…
12 Club & Loyalty Members:
- Loyalty First Look takes place August 25th—an exclusive seated sneak peek of the new wines with small bites (invitation only for Loyalty Members).
- Fall Release Tastings Begin in the winery for 12 & Loyalty Clubs on August 26th, and 6 & 3 Clubs on September 16th.
- 12-Bottle & Loyalty Club allocations are available for pickup, online carts are loaded, and customization begins on August 26th.
- 12-Bottle & Loyalty Club Pick-Up Party: August 29th. Cocktail-style event with new wine tastings, live music, food trucks, and more. Tickets are $10 per person.
- Loyalty & 12-Bottle Club cards will be charged on September 15th. Please make any allocation changes before this date.
- Last day to pick up your Fall Release allocation: October 18th.
- Unclaimed pickup allocations will be shipped to the address on file October 19th–21st at the member’s expense.
6 & 3 Club Members:
- 6-Bottle & 3-Bottle Club allocations are available for pickup and tasting room release begin on September 16th.
- 6-Bottle & 3-Bottle Club Pick-Up Party: September 27th. Cocktail-style event with new wine tastings, live music, food trucks, and more. Tickets are $10 per person.
- 6-Bottle & 3-Bottle Club cards will be charged on September 29th.
- Last day to pick up your Fall Release allocation: October 18th.
- Unclaimed pickup allocations will be shipped to the address on file October 19th–21st at the member’s expense.
Ship Club Members: Here’s Your Fall 2026 Timeline…
- Ship Club allocation carts are loaded on September 29th. Customize your allocation online and select your preferred wines from this release before your order is processed.
- Ship Club cards will be charged on October 6th. Please make sure your edits are saved and your payment information is up to date before this date.
- Ship Club allocations will be packed and shipped to the address on file October 12th–14th. Please verify your shipping address is current to avoid delivery delays.
For More Information on booking reservations for tastings or attending Pickup Parties go to the Events page!
When can I pick up my wines at the winery?
12 & Loyalty Club Members can start to pickup their Fall Wine Club Allocations on August 26th at the winery.
6 & 3 club can pickup their allocations starting September 16th at the winery.
Please ensure you visit during business hours, Wednesday to Sunday (1pm to 7pm). Any remaining “Pick Up” allocations are shipped out via FedEx at Member’s expense starting October 19th.
What is in my Allocation?
– Ship Club Members – You’ll be able to view your allocation in your online account starting September 29th – October 6th.
– Pick Up Club Members – you’ll be able to view your allocation in your online account starting… Aug 26th for 12 & Loyalty Clubs, Sept 16th for 6 & 3 Clubs.
Remember that ALL Wine Club Members can adjust their allocation before taking their wines home!
The newest wines available from Cinder are….
2025 Dry Gewurztraminer
2025 Chardonnay
2024 Verdejo
2024 Valentina
2024 Vera
2024 Tempranillo
… also! Mark your calendar for 2023 Reserve Merlot Release on November 4th
What are the events you are hosting to celebrate the new wines?
There are many ways to enjoy the new wines this Fall!
Cinder Pick up parties:
We Listened—Your Pickup Party Just Got an Upgrade!
After hearing your feedback, we’re reimagining the Wine Club Pickup Party to be more relaxed, fun, and worth your time.
$10 Ticket Includes:
Full tasting of new release wines
A custom take-home wine glass
New Format Highlights:
Live music
Garden Bar open with wines by the glass
Shaded seating + chill garden vibe
Food trucks on-site
More casual, more you—this is a party worth sipping for.
12 & Loyalty Pick up Party: August 29th
6 & 3 Club Pick up Party: September 27th
Buy tickets on our events page!
I'm a Loyalty Member, do I get any exclusive perks this release?
Join us for the complimentary Loyalty First Look Tasting!
The Loyalty First Look Tasting is an exclusive event reserved for Loyalty Club Members. Each membership includes two complimentary tickets to attend.
Choose between two tasting sessions:
- 3:00–4:30 PM. Reserve Now
- 6:30–8:00 PM. Reserve Now
During this seated tasting, you’ll be among the first to sample the new Fall Release wines while Joe and Melanie share the stories, inspiration, and tasting notes behind each wine. Your experience also includes small bites, and you’ll have the opportunity to pick up your Fall Release allocation during the event.
Space is limited to 60 guests per session, so reservations are required.
How can I set my online order to Pick Up instead of Shipping?
At checkout, select “EDIT” next to your default shipping address for the pick up option! You order will then be ready for pick up at the winery anytime during business hours;
CINDER WINES
Wednesday to Sunday, 1pm-7pm
107 E. 44th Street
Garden City ID 83714
What is the Loyalty club and how do I become a part of it?
Loyalty Club at Cinder
As a thank-you to our most dedicated members, anyone in the 6- or 12-bottle club for 5 or more years is automatically upgraded to our Loyalty Club. No need to apply—we’ll contact you by phone or email when you qualify. This exclusive tier unlocks elevated perks, including:
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20% or 15% off all purchases (20% for 12 Club Members and 15% for 6 Club Members) — an upgrade from your current club discount
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Invitations to exclusive Loyalty-only events
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Early access to new wines and behind-the-scenes releases
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More time with our winemaker and founder
Please note: the 3-bottle club is not eligible for Loyalty Club benefits. However, if you were previously in the 3-club and later upgraded to a 6 or 12 bottle club, your time in the 3-club still counts toward the 5-year requirement. Once you qualify, we’ll let you know!
It truly pays to be part of the Cinder family long-term.
