CINDER WINE CLUB + CUSTOMER CARE
Our Winery is open for Reservations and Walk-In from Noon to 7pm from Wednesdays to Sundays.
If you are in the area feel free to call or stop by to see if there is a table available for a tasting. We also have a three-season patio area and bar. This outdoor patio’s seating is available on a first-come/first-serve basis and is for by the glass or by the bottle service only. Sorry, there are no guided tastings available on the outdoor patio.
The rest of this page serves to quickly educate new Cinder Wine Club Members on how to access, navigate and manage their club accounts online, including contact information, billing/shipping addresses, credit card details, and wine orders. Plus there is a section on FAQ’s surrounding the upcoming Wine Club Release.
If at any time you have questions, please contact us at 208-906-0555 (direct) or [email protected]
When can I view my allocation and start to customize my order & when am I billed?
Pickup Members: Your Club Allocation will be billed on Monday, March 28th. At anytime after that billing you may come to the winery, taste the wines and edit your order.
Ship Members: You can view your allocation in your account under Pending Orders and start to customize your order (either online or over the phone) on Thursday, February 18th. You will be billed for you allocation on Monday, February 24th. Shipping begins March 7th. You may customize your allocation up to the day it is shipped.
When do my Spring 2022 wines ship?
For “Ship” Members, from March 7th to March 9th, Cinder will commence shipping Wine Club Allocations across the USA (weather permitting). On the date of shipment, Members receive FedEx tracking details via email.
When can I pick up my wines at the winery?
Club Members who are “Pickup Members” can start to pickup their orders on Wednesday, March 30th. Please ensure you visit during our open hours (Wednesday through Sunday, Noon to 7pm). Any remaining/uncollected allocations for Pickup Members will be shipped at Member’s cost to their address on file after June 2nd. Remember to check out the full list of ways you can taste the newest wines at the winery by visiting the Spring Release web page.
What are the new wines being released?
2021 Dry Rosé of Syrah, 2021 Dry Viognier, 2021 Laissez Faire Red, 2020 Syrah, 2020 Malbec & the 2020 Small Lot Series Petit Verdot.
What is in my Allocation?
You can view your allocation in your online account. Log in and view Upcoming Wine Club, then view and edit the allocation as you see fit (you can edit either online or over the phone). Remember, Cinder Wine Club Members can completely customize their allocation! Enjoy!
What are the events you are hosting to celebrate the new wines?
There are many ways to enjoy the new wines in April. We’ll have two Pickup Parties in April, Elevated Tastings & Standard Guided Tastings (reservations required); and for Walk-in guests we’ll have flights of the new wines available. You may also purchase a Take Home Tasting Kit, while supplies last to enjoy at home. These come with a web link to view a guided tasting hosted by Winemaker & Founders Melanie and Joe.
For a full list of the events & more details go to Spring Release. Cheers!