February 02nd, 2020
Welcome to the Club!
This page serves to quickly educate new Cinder Wine Club Members on how to access, navigate and manage their club accounts online, including contact information, billing/shipping addresses, credit card details, and wine orders.
Do I Need To Set Up My Account?
How Do I Login?
What Is My Username and Password?
Wine Club Member Account Details and Order History
– Section 1: My Account
– Section II: Card On File List
– Section III: Wine Club Membership
– Section IV: Wine Club Pending Releases
– Section V: Order History
Spring Wine Club Release Dates
Cinder Wine Club Member Account Access & Management
Do I Need to Set Up My Account?
There is no need for you to re-enter your contact information. Your club account was instantly established on the date you joined Cinder Wine Club.
How Do I Login?
From a desktop or laptop, visit CinderWines.com and select “Sign In+” at the top right hand corner. From a tablet or phone, go to CinderWines.com , select the “SHOP NOW” button, then select “Sign In+” at top right. You may also simply visit CinderWines.com/ClubLogin from any device.
What Is My Username and Password?
Your username is the primary email address associated with your club account. Only one username email address may be used to your access account information. To either set or reset an account password, select “Forgot your password?” underneath the “SIGN IN” button on the “Sign In+” page. You may also contact the Wine Club to have us reset your password.
Section I— My Account
Within Section I of your online club account, you may edit your billing address, phone number, DOB, email address(es), as well as password.
Section II— Card on File List
Here you may edit credit card information associated with your club account, as well as add/delete credit cards on file. You may also designate a primary card for wine club authorizations. We accept MasterCard, Visa, American Express & Discover.
Here you may view and edit certain Wine Club details, such as delivery method (ship wine orders or pick up wine orders at the winery), primary shipping address (if applicable), and primary credit card designation for wine club authorizations.
Cinder Wine Club membership is At-Will. There are neither fees, nor dues associated with membership, beyond the minimum wine club purchases each Spring and Fall. We welcome your club membership and participation for as long as you please. You may move from one Cinder Wine Club to another, at anytime, at your discretion. To switch clubs, please contact the Wine Club or come by the winery tasting room for assistance. You may cancel your wine club membership at anytime by contacting the Wine Club.
Section IV— Wine Club Pending Releases
Here you may view and edit your Fall Wine allocation order, as well as change your default delivery method (Pick-Up At Winery vs. Ship My Order). You may also designate another shipping address. Select “UPDATE ORDER” and then “CLOSE” to revise your wine selections.
As the order is “Pending,” no charges have transacted to your credit card. On Thursday, August 15th, we will process your Fall wine allocation order to your credit card on file in your club account. Between now and the morning of 8/15, you may return often to this section to revise your final wine selections.
Please Remember: For all 6-Bottle Wine Club Members, should your wine order total 12 or more bottles, wine club discounts increase from 10% to 15%, and complimentary FedEx Ground shipping is included (where applicable). All 12-Bottle Club Members receive 20% off 12 (or more) bottle orders, and
complimentary FedEx Ground shipping is always included on ship orders of 12 (or more) bottles.
Specific wines and their quantities are allocated for all Wine Clubs, except for 12-Your-Choice. Allocated wines may not be substituted. However, Members may personalize their wine orders beyond the allocated wines and minimums set forth by the winemaker. 12-Your-Choice Members have a pending allotment of 12 wines, suggested by our winemaker. Still, 12-Choice members are most welcome to designate any 12 (or more) bottles of their choosing for their Fall wine allotment. If we receive no changes to these initial suggestions, on 8/15 this case of wine will be processed to the credit card on file. Even then, 12-Choice members may still revise their final selections upon pick-up in the tasting room, or via email or phone.
Section V— Order History
Here you will find your complete order archives. You may review, reprint, and/or reorder previous online and tasting room orders.
Fall Wine Club Release Dates
Beginning Friday, August 16th, “Pickup” Club Members may pick up their orders in the winery at anytime over a period of 60 days. Thereafter, any unclaimed pickup order is shipped to the Member billing address on file, at a discounted shipping rate. Beginning Tuesday, September 3rd, “Ship” Club Members’ orders begin to ship across the country (weather permitting). For southern States, wine shipments are postponed until milder weather prevails. On the date of shipment, Members receive FedEx tracking details via email.